3 months ago
Have used them for many years but after this last visit I will find another vet. Ran test and service fees for the purpose of increasing the bill. Two other customers were upset about the bill that they were presented with. It was a good place when Dr Ferguson was in the house can't say the same for the attending veteran.
6 months ago
I can not say enough about Dr.Ferguson and his staff. We have been seeing them for about two years now. They are always so Compassionate. We had emergency Christmas Eve. The staff got us right in and took amazing care of our fur baby. The staff and Doctors truly care about the animals and it shows. Everyone has been amazing and I can not thank them enough. I highly recommend Critter Fixer if Byron to anyone looking for an affordable, clean, and compassionate vet office.
Corey Goss Jr
2 months ago
First vet experience. Great customer service and care your pet. Vet Tech Rush was AMAZING! My cat and I are happy here.
6 months ago
We have been bringing our animals here for a while now and always had a great experience. But the day before Christmas Eve we had to bring our dog in, she had an open laceration and we were able to bring her in first thing in the morning and the vet even came in to work early, 30 minutes before he was supposed to be there so they could get her sutured up right away so she wouldn’t have to wait (she is VERY anxious at the vet). They called when she was out of surgery and let us know how it went and we were able to pick her up a few hours later. They made a very stressful situation so much easier on us. I will always bring my animals here and recommend them to everyone! They also offer military discount which is so great for a lot of people in this area.
3 months ago
I've been a client for almost a year now and every time I call with questions or an issue they are always willing to answer and help in every way! I recently had an emergency with one of my fur babies and I called on a busy Thursday so waiting on the phone to speak to someone was no issue. When the lady answered the phone (I believe her name was madison) I explained my situation as best as I could with so much panic in my voice and I believe she heard it. She first told me it would the next day before he could be seen but then kept looking in the schedule and squeezed him in and explained that it would be a wait but he'd be able to get seen. Once I arrived I waited no more than 10 minutes before the tech Jasmine came out to look at my baby. She LISTENED and approached the situation with such compassion and love like it was her own pet and took him in right away. It took no longer than an hour even while they were busy to do the xrays and other tests to properly diagnose him and found that he needed surgery right away. Dr.O and the team went work and explained EVERYTHING as it went on. Words cannot express the deep gratitude I have for Critter Fixers and their awesome staff that helped save my baby's life! You guys are wonderful blessings!
About Requesting Your Pet’s Records
With Great Pet, you can get the most up-to-date copy of your pet's medical records from Critter Fixer Veterinary Hospital: Byron in just a few simple steps! Your pet's medical records are often required when booking local pet services like grooming, daycare, and training. They can also be used when traveling, staying in hotels, and more.