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Clover Farm Veterinary Services

Clover Farm Veterinary Services

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3293 US-40, Fredericktown, PA 15333, USA

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(724) 632-3230

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Khristopher Wallace

a month ago

Tldr: Vet was great however, I was extremely disappointed by the supporting staff. Poor communication and setting of expectations. Maybe being bought out by a larger company has already change them. PS, this is the only one star review I have ever left. I took my dog in for a yearly and had a lump on her skin checked out. The vet recommended we remove it as a precaution. At that same visit we got her on the surgery schedule and was given a range of what the prices could be. Which seemed reasonable. We where given also given presurgical instructions, again totally normal. Now the day of the surgery my daughter dropped her off, no issues. Then picks her up. My daughter is told the total and that it need paid same day. My daughter gets a hold of me at work. I ask if we can pay them on Tuesday, as it's memorial weekend on Friday. They respond no because we did not make prior arrangements. Ok, so I need to drop everything and get them payment because, as far as I am aware, neither of us made arrangements. And this lack of arrangement is the only thing standing in the way of the office coming to a reasonable compromise. A compromise that I expect because obviously there has been some sort of miscommunication. Either something not said or something missed. I further don't like that there is an expectation on the customer to make arrangements when we don't know the definitive price and that I was expected to pay this without the original paperwork as reference. After payment I informed the staff that I did not intend to return and they responded with "I'll note it in the chart". No attempt at customer service or understanding. I do not intend to use Clover Farm again and make the same recommendation to other. At least until they learn better business practices.


Regina Jones

4 months ago

Expensive but clean and friendly staff. Knowledgeable vet


ashley campbell

4 months ago

Great place for regular pet care. Not an emergency vet.


party pony71

4 months ago

They take very good care of my Kitty that has thyroid problems.


Prudy Nicholson

10 months ago

Wouldn't take my Maxie anywhere else! Love them. 💘

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About Requesting Your Pet’s Records

With Great Pet, you can get the most up-to-date copy of your pet's medical records from Clover Farm Veterinary Services in just a few simple steps! Your pet's medical records are often required when booking local pet services like grooming, daycare, and training. They can also be used when traveling, staying in hotels, and more.