3 weeks ago
We just moved to the area and my dog got REALLY sick over the Memorial Day weekend. When I called the clinic the person who answered was very empathetic, professional, patient, and informative. I brought my dog in that afternoon. There were 2 women at the desk when I got there. I could tell by her voice that the one who had told a customer she was pregnant was who I had spoken to over the phone. Another woman ended up waiting on me. She was extremely aloof and made me feel as though everyone in there was an aggravation to her. I understand that we all have bad days, but a new (or existing) patient shouldn't contemplate walking out the door during check in because of an employees attitude. The doctor, Dr Beth, was absolutely AMAZING. She was very informative, patient, caring to my pet, and sensitive to me and my feelings about the situation. The tech that helped her was very sweet and caring to my fur baby as well. I can't recommend this place enough and the fact that it's a walk in clinic is an added bonus as well. That one sour apple behind the desk didn't make me not want to return because the rest of the experience there was so positive. My dog got an exam, a shot, a cone to stop him from getting to the infected area, and 2 prescriptions to give at home. I was expecting to spend upwards of $300.00. I was floored when I got the total bill because it was not even close to $300. Thank you so much for making your amazing care and concern for everyone's pets so affordable. Other places charge close to what I paid in total just to walk through the front door. I will definitely be keeping this as my dog's vet and recommend them to anyone. Thank y'all so much for making a scary and emotional day turn out so well. The Dr took my worries away and made me feel 100% at ease with my situation. Keep up the amazing work that y'all do!!!
4 months ago
I absolutely love this pet hospital! They are so caring. They always are honest and understanding. I bring all my fur babies here and I trust them so much! They are so affordable and they go above and beyond for my pets! They truly do what they can and what more could you ask for? The staff is always friendly and kind. The vets are so attentive. I feel so comfortable bringing my fur babies here! They know your pets are your world and they treat them with tender loving care! ☺️❤️
a month ago
Way better than Montgomery. So sweet and can tell they love what they do! Highly recommend this place!
a month ago
I loved the way that they immediately took and operated on my dog. To me, it was that or she would die. I even called them up a couple of days later to thank them The are the best.
a month ago
Great vets. Didn't care for billing by ambush. When they call for you to pick up. Let us know what to bring. The ladies at the front.Denice sitting there bad mouthing all her co workers was nasty and unprofessional.pretty mean too.
About Requesting Your Pet’s Records
With Great Pet, you can get the most up-to-date copy of your pet's medical records from Pineville Pet Hospital in just a few simple steps! Your pet's medical records are often required when booking local pet services like grooming, daycare, and training. They can also be used when traveling, staying in hotels, and more.