a month ago
Typically not one to do this, but I transferred vets last October 2021 simply because I could never get an appointment when my dog was sick. It was always a month out. Bear in mind there were no hard feelings on my end at this point, it just wasn’t working out. I asked that our records be transferred to Nashville road and was very rudely asked why. I explained that we weren’t able to get appointments and again asked that the records for all 3 of my dogs be transferred. Fast forward to yesterday, I called my current vet to get an appointment for a refill on my dogs medication. Guess what? They were never sent his records. I called cornerstone and was told (rudely again)they only send records after signed off by a vet so it’s only done when they have time. To which I responded “so you mean to tell me they haven’t had time since October”? I had to come and physically pick them up. I don’t get upset about much but when my dogs medical records are held hostage, I have a major issue. Will never recommend this place again. Go see Dr. Ellie if you need a fantastic doctor for your fur babies!
3 months ago
If you can see that all these places are the same, you wouldn't be reading these comments. They're all the same. Want great service? Have your money out while talking to them. Be nice as possible. Lower your expectations. Pretend you really don't care about work ethics.
a week ago
I feel they did a wonderful job! Ryan andDr page handled my kitty, who is very stressed out, with great care! And for that I cannot be more thankful! They answered my questions. I never felt rushed and they seemed to genuinely care about her wellness, made some good suggestions about things I can do at home to make her more comfortable and healthy. The facility was clean, and busy but everything felt organized and everyone was friendly and professional. I will absolutely go back and would suggest them to others!
in the last week
Vet seems good ... however the office staff do not respond to our calls & do not call back when they say they will ... poor customer service .... Our beloved dog passed away. We took him to Cornerstone Vet Clinic for cremation. The girl said it may take 3 weeks before we can get him back. We waited 4 weeks then called & was told our pet was at the clinic. We don't know how long his remains had been there but they never called us to inform us that his remains were there . We picked him up from the clinic & when we got home we discovered his paw print we requested was not with it . We had to drive 20 miles back to get the paw print . We have been very disappointed with this clinic & their continued poor customer service.
2 months ago
Dr.Beth is all a Vet should be she has taking care of my dog Bennie for 9 years she is straight forward with you and will do whatever she needs to make sure your animal gets the best care. I appreciate everything Dr. Beth does for Bennie and she will do her best to stay within your budget. Thank You Dr. Beth
About Requesting Your Pet’s Records
With Great Pet, you can get the most up-to-date copy of your pet's medical records from Cornerstone Veterinary Services in just a few simple steps! Your pet's medical records are often required when booking local pet services like grooming, daycare, and training. They can also be used when traveling, staying in hotels, and more.